Privacy Policy

1 Overview

99ineTech ("we", "us", "our") operates the website at 99inetech.com and provides software development and digital marketing services. This Privacy Policy explains how we handle any personal information collected through our website, contact forms, client onboarding process, and ongoing service delivery.

By using our website or engaging with our services, you agree to the practices described in this policy. If you do not agree, please refrain from submitting personal information through our site.

2 Data We Collect

We only collect information that is necessary to respond to your enquiry or deliver our services. This includes:

• Your name and email address when you fill out a contact or enquiry form
• Your phone number and company name if provided voluntarily
• Project details and requirements you share during the proposal or onboarding process
• Payment and billing information processed through our payment provider
• Technical data such as IP address, browser type, and pages visited, collected automatically through standard web analytics

We do not collect sensitive personal information such as government ID numbers, health data, or financial account credentials. We do not purchase or obtain data from third-party data brokers.

3 How We Use Your Information

Any information you share with us is used for the following purposes only:

• Responding to your enquiry or service request
• Preparing and delivering project proposals
• Managing your project, communicating progress, and providing support
• Processing invoices and payments
• Improving our website and understanding how visitors use it
• Sending relevant updates if you have opted in to receive them

4 Cookies

Our website uses cookies to improve your browsing experience and understand how people interact with our content. Cookies are small text files stored on your device by your browser.

We use the following types of cookies:

• Essential cookies that allow the website to function properly
• Analytics cookies that help us understand visitor behaviour in aggregate form, such as which pages are most visited
• Preference cookies that remember settings you have chosen during your visit

You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect parts of the website experience. We do not use cookies to track you across other websites or serve targeted advertising.

5 Third Parties We Work With

To operate our business and deliver services effectively, we share limited data with trusted third-party providers. These include:

• Formspree, which processes contact form submissions on our behalf
• Calendly, which handles meeting scheduling when you book a discovery call
• Payment processors for secure invoice and billing management
• Cloud hosting and storage providers that may hold project-related files
• Analytics tools such as Google Analytics for aggregated website performance data

Each of these providers is bound by their own privacy practices and data protection commitments. We do not authorise them to use your data for any purpose beyond providing the service to us.

6 Data Storage and Retention

Your data is stored on secure servers and protected by appropriate technical and organisational measures. Access is restricted to team members who need it to carry out their work.

We retain personal data for as long as is necessary to fulfil the purpose for which it was collected. Specifically:

• Enquiry data from people who did not become clients is deleted within 12 months
• Client project data is retained for up to five years for accounting and legal compliance purposes
• Analytics data is retained in aggregated, non-identifiable form

When data is no longer needed, it is securely deleted or anonymised.

7 Your Rights

Regardless of where you are based, you have rights over the personal data we hold about you. These include:

• The right to request a copy of the personal data we hold about you
• The right to ask us to correct inaccurate or incomplete information
• The right to request deletion of your data, subject to any legal obligations we have to retain it
• The right to object to how we are using your data in certain circumstances
• The right to withdraw consent for any communication you have opted into

8 Children's Privacy

Our website and services are intended for business use and are not directed at children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has submitted personal data through our website without parental consent, please contact us and we will delete it promptly.

9 External Links

Our website may contain links to third-party websites such as LinkedIn, GitHub, or partner platforms. These links are provided for your convenience and do not represent an endorsement of those sites.

Once you follow a link to another website, this Privacy Policy no longer applies. We recommend reviewing the privacy policy of any third-party site you visit.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of the page. If any changes are significant, we will make a reasonable effort to notify active clients directly.

We encourage you to review this page periodically to stay informed about how we handle your data.

11 Contact Us

If you have questions about this policy, want to exercise your data rights, or simply want to understand more about how we handle information, please reach out. We are a small, direct team and we are happy to talk through any concern.